Shop Assistant

Shop Assistant – Fourways – Gauteng

Toys R Us and Babies R Us South Africa – Johannesburg, Gauteng



Retail Shop Assistant

Welcome to the Toys R Us world of awwwesome, where we care about your little one’s dreams to run free!

Toys R Us and Babies R Us are well well-known worldwide brands. Usually referred to as the “World’s Greatest Toy Stores”, Toys R Us SA at this time boasts 60+ physical stores, two of which are situated in Namibia, Botswana and Zambia, as well as an ALL-NEW AWWWESOME virtual store. The main focus of the collection is to make sure that customers, young and old, from descendants to grandparents, are offered an incredible variety and knowledge, remark favorably on by great value! Are you a vibrant, energetic and passionate individual who will make sure of exceptional customer satisfaction and excellent store performance?

At the moment we are searching for a Shop Assistant and we would like you to join our hard working team!!


Job purpose:

Capitalizing on sales by effectively delivering AWESOME customer service and providing customers with a WOW experience


Key Skills needed:

  1. Sales driven
  2. Fantastic customer service skills
  3. Tenacious
  4. Highly motivated and target driven
  5. Excellent selling and communication skills
  6. Merchandising


Key Performance Areas

  1. Provided that AWESOME customer service give a customer a WOW experience
  2. Be present to a unique and individual shopping needs of each customer and continuously put the Customer first
  3. Making sure that customers receive prompt and appropriate service on the sales floor and by telephone
  4. Stand by to all basic customer service principles
  5. Determining customers’ desires and guiding on product range, price and warranties
  6. Representing, enlightening and guiding on merchandises to customers
  7. Selling goods and furthermost essentially add on sales and services
  8. Making sure that goods are correctly set a price and put on a show
  9. Making sure all promotions are completed timeously and completion is planned in advance
  10. Loyalty to all merchandising or layouts and housekeeping standards and plans
  11. Preparations, putting into practice and looking after of all advertised sales promotions timeously
  12. Reportage on fast and slow sellers to the Store Manager
  13. Participating in stock takes and stock counts
  14. Minimize stock loss
  15. Minimize expenses in the area of responsibility
  16. Maximize sales in all areas
  17. Protect the Company’s assets in the area of responsibility


Entry Requirement


  1. Grade 12/Matrix Certificate
  2. Have at least 6 months of retail experience with reputable retailers
  3. Must have own or dependable transport to be able to work all sort of shifts




  1. To embark on any other related duties demanded by Senior Management
  2. To embark on all compulsory and service training as required
  3. Keep up the strict privacy of all information
  4. To embark on an assessment and personal development review on a regular basis
  5. To take accountability and responsibility for being up to date with up-to-date SOP’s
  6. Co-operating fully in the rough guide of any new equipment and new ways and means.

Leave a Reply

Your email address will not be published. Required fields are marked *